Yes, it is mandatory for all road going motor vehicles to have a valid motor certificate or policy and road tax whilst on the road.
It's usually appear immediately after payment. In the event it was not updated in your 'MyJPJ' apps, kindly contact us as soon as possible.
No. However, that is the only way to access and view your Digital road Tax and Driving License.
Serial Number is the characters in bold located at the back of your Malaysian Driving License. Click View (as shown in red box).
You could either keep a printed copy of the road tax in your car or share a screen shot of it to the driver. However, it is not an offence for not having physical proof as enforcement officers can view it in their system.
Yes, CITRA DAMAI AUTO SDN BHD as registered agent provides product advisory, assistance in changing/updating policy details, claims assistance. Alternatively, you may also contact your chosen insurance company for after sales services.
Before finalising your purchase, you may consider exploring alternative options at your insurance company, which may include commission rebates or commission-free products. Visit your insurance company’s website or physical branches for direct purchases.
By purchasing your policy with your agent, the following insurance related services are also provided:
Assist on claims and refunds
Provide any further advice on product information
Respond to any queries or complaints
Assist to check and resolve NCD related issues for motor policy holders